Our Vision and Mission

Our Vision
In line with the Millennium Development Goals, TBS Vision 2015 is to be an organization that is nationally and internationally known as the centre of excellence in Standardization and Quality Assurance activities. TBS will strive to achieve the following by the end of the year 2015:

a) have its quality management system installed and functional as per ISO 9001;
b) have its inspection unit accredited against ISO 17020;
c) have its product certification unit accredited against ISO 17065;
d) have its system certification unit accredited against ISO 17021;
e) have its laboratories accredited against ISO 17025;
f) use state-of-the-art technology to provide its services to its clientele;
g) initiate zonal offices in Mwanza, Mbeya and Arusha;
h) certify at least 300 SMEs to use ‘tbs’ mark;
i) operate certification scheme in the service sector and certify at least twenty firms;
j) train and certify at least 40 companies to ISO 9000, 14000, 22000 Quality Management Systems and OHSAS 18000, an international occupational health and safety management system standard; and
k) adequately train employees and protect them and their families against illness and drudgery to make them more resourceful humans.

Our Mission
The organization’s mission is to inculcate awareness into, and promote adoption of standardization and quality assurance by the industry and commerce sectors with a view to complement national efforts to offer products of better quality and higher competitive edge on both the internal and external markets, with the overall objective of promoting the availability of good and safe products for the Tanzanian public and enhancing economic development.

Our Quality Policy
Tanzania Bureau of Standards (TBS) endeavours, as mandated, to deliver quality products that include standards and quality assurance services by meeting and even exceeding customers’ requirements so as to retain their loyalty. TBS provides resources and continually improves her processes to ensure that employees are capable of producing quality products at the right time consistently and that employees are responsible for the quality of their jobs.
Download  - TBS_Quality_Policy.pdf

Our Core Values
a) Professionalism
TBS shall uphold the highest professional standards in service delivery to its customers by ensuring that services are delivered in the right quality and at the right time.

b) Quality culture
TBS shall ensure that quality culture is sustained and all stakeholders are involved in standardization and quality assurance activities.

c) Accountability
Every TBS employee shall be personally responsible for the final quality of his/her job, exercise diligence to duty and efficient utilization of resources.

d) Internationalization
TBS shall participate in regional and international standardization work.

e) Team work
TBS employees shall demonstrate highest level of commitment, by working together, collaborating and coordinating in discharging their duties.

f) Transparency
TBS employees shall exercise openness, impartiality, accurately and promptly share information with all stakeholders.