Enforcement Undertakings

TBS implements enforcement activities to prevent and address violations of standards, regulations and the provisions of the Standards Act Cap. 130, by dishonest manufacturers, importers, distributors, traders, dealers, and other market actors. These activities are aimed at ensuring compliance, discouraging unlawful practices, protecting consumers and maintaining the integrity, quality and safety of products and services regulated by the Bureau. Information on suspected non-compliances are gathered through various means, including inspection activities, customer complaints, consumer associations, whistleblowers, mainstream media, manufacturers’ associations, digital platforms and other credible sources.

In accordance with the Standards Act, Cap. 130 and its Regulations, the Bureau may undertake a range of enforcement actions to address non-compliance and violations. These actions include the following;

1. suspension or cancellation of licenses, certificates, permits, or other market authorizations relating to certified or registered products and premises;
2. prohibiting or stopping the manufacturing, sale, selling, distribution or advertisement of non-compliant products;
3. seizure, detention, forfeiture, re-export and disposal of sub-standard or unfit products at the owner's costs;
4. imposition of financial penalties and compounding of offences;
5. institute voluntary or mandatory product recalls;
6. issuance of warning letters and directives requiring corrective actions to restore compliance; and
7. institute prosecution in accordance with the law.

 

The enforcement activities are implemented as provided in guideline for compliance and enforcements;