Car dealers in three regions drilled on service quality's improvement
Fifty-one vehicle dealers in Mwanza, Arusha and Dodoma regions have been empowered with skills on how to improve quality of services they render to the public.
The training was made possible by the Tanzania Bureau of Standard (TBS) to vehicle traders, importers, spare parts' distributors, garage owners in the three regions.
Wrapping up one of the three-day trainings yesterday here, TBS' central zone manager, Nickonia Mwambene tasked vehicle dealers to be conversant with all issues that make their services competitive and meet the public expectations in the transportation sector.
The government, he said is determined to improve the sector so that it becomes one of the areas that provide jobs to many Tanzanians
"As government, want garages offer services that mee the required standards," Mwambene said.
According to him, the training is aimed at an important sector in the private sector that contributes to the national income and increases employment.
He said: "This is due to the government's determination to continue building a strong, stable and competitive economy, so the organization supports all plans and efforts made by the government to ensure that the products imported into the country meet the quality requirements, including car spare parts."
"We want to ensure that our garages use quality spare parts and that the business is organized in an understandable system," said Mwambene.
He noted: "This training aims to prepare the participants to be better oriented and practical in implementing the requirements of the relevant standards as well as the services they provide to the community."
He described the training as important for the beneficiaries, especially considering that consumers rely heavily on importers and sellers of car spare parts and garage owners to advise them on the type and quality of the right spare parts for their cars.
He explained that all vehicle and spare parts' owners have been recognized as participants in developing the national economy.
"The government's motivation is to see that each of us is responsible, to work hard so that our economy continues to grow and we even reach the level of being one of the countries with the largest economy in the world," Abraham said, adding: "If the consumer cannot find quality and correct spare parts for the needs of his car, that will lead to complaints about the value of their lives and their money."